Turn conversations into conversions.
On every channel

PandaChat connects all your channels into one powerful platform, whether you’re small, scaling, or fully established.

Live Chat Scenario
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Multichannel.

All data in one app.

Email

Respond to emails instantly with AI, empower your human agents to step in when needed, and keep it all on-brand with smart templates and personalized signatures.

AI self-serve Human-agent access 24/7 AI for comments & DMs

Live chat

Offer a truly personalized chat experience that engages visitors, answers questions, recommends products, and even completes purchases — all in one simple chat.

Branded proactive chat Triggering custom functions Product recommendations

Social Media

Engage with customers across all social platforms — from comments to DMs. Stay on-brand and automate while keeping full control over what's automated and when humans step in.

24/7 AI for comments & DMs Real-time engagement on all account Timetables

Feature-rich Platform

PandaChat is feature-packed, providing everything from 24/7 support and automation to team collaboration tools and performance tracking, buckled up in simple to use interface, ensuring smooth and fast onboarding for businesses of all sizes.

Create Actionable Functions

Panda automates specific tasks, like booking appointments, through a chatbot interface by connecting to external systems like calendars, databases, or booking platforms.

Call To Action

Add Call-To-Action Cards

Engage customers more effectively, whether you want to share a link, promote a special offer, or collect data, these interactive cards make it easy to drive conversions and gather insights.

Create actionable functions

Localized Messages

Expanding to new markets has never been easier. Break language barriers with PandaChat’s multilingual capabilities. Deliver customer support in any language, ensuring a personalized experience for every customer, no matter where they are in the world.

Localized messages

White-labelling

Create branded themes and tailor the interface to match your company’s unique identity, ensuring a seamless experience for your customers.

White labelling

Upsell & Cross Sell Options

Product recommendations, help you increase your average order value.

Upsell & Cross sell options

Measure Satisfaction

Monitoring how customers feel about support experience, enables you to make data-driven improvements.

Messure satisfaction

Real-Time Access to Your Knowledge Base

PandaChat syncs with your file storage, letting customers chat with the exact product they’re viewing - always getting the latest, most accurate info without any extra work from you.

Real time access to your knowledge base
Call To Action

Simple to use

1

Self-Taught AI: No Training Required

Create comprehensive datasets; our AI will learn from it automatically. No need to spend time feeding it answers.

2

No code: Activate & embed anywhere

Once activated, you can easily paste a code snippet to embed the bot anywhere you want.

3

White-labeling: Create branded themes

Easily customize look of your chatbot: add logo, set tone of the voice, and more - keeping it on brand.

No-code integrations

Easily integrate PandaChat Live into various popular platforms with a simple copy-paste of a single line of code - no expertise needed.

Messure satisfaction

Analytics. Controlled by you.

Analytics. Controlled by you. Actively chase insights, seamlessly integrating with your existing systems. Our customizable reports make it easy to focus on key metrics that matter most to you. Plus, with the ability to favorite any report, your essential insights are always just a click away.

Up to

6x

reduced costs

Built to Last, Priced to Save.

By automating responses, handling high volumes of inquiries instantly, and reducing the need for large human support teams, businesses can significantly cut costs without sacrificing quality.

Customizable reports make it easy to focus on key metrics, and with the ability to favorite any report, essential insights are always just a click away.

Tickets Resolution

85%

resolved

AI support
65.5% 10.8%
Manual support
14% 6.3%
Unresolved
20.5% 5.4%
Learn more
PandaChat Ticketing System

What our clients say about us

E-commerce & Retail
Slovenia

"PandaChat is a game-changer! It's so easy to use and has utterly transformed our support center. Plus, it effortlessly provides users with all the extra knowledge they need."

Automotive Service
Slovenia

"We’ve been using Panda Chat for several months and are extremely satisfied with the ability to fully customize the chatbot to our needs. In a very short time, we successfully activated the ChatBot on our website, which has significantly improved the user experience and communication with our visitors."

Porsche InterAuto

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Translation Agency
Slovenia

"We had a great experience with PandaChat Live. From the beginning, Urban and our team went through all the features together, which really helped us understand how to make the most of the tool. Even after the launch, he was always available to help us fine-tune the settings — we wanted to make sure our website visitors would get fast and accurate answers. I highly recommend it!"

Gorr Translation

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Which product is right for you

Can’t find the right product for your needs? No worries, we love to tailor our solutions to our client’s needs! Feel free to reach out to our customer support team at
  • What is PandaChat?

    PandaChat Live is an award-winning AI assistant built to help you sell more and support your customers faster—all in one place. Whether you're running an online store, a service business, or a growing SaaS company, PandaChat works around the clock to answer questions, recommend products, guide purchases, and even resolve support issues.

    You can think of it like a super-smart team member who never sleeps. It’s available across all your main communication channels: live chat, email, social media, and even voice. The result? Higher conversion rates, happier customers, and lower support costs. PandaChat is built for businesses that want to grow without growing their workload.

  • Which channels does PandaChat support?

    PandaChat helps you stay connected to your customers—wherever they are. It supports:

    • Live Chat AI on your website
    • Email AI that automatically replies to customer emails
    • Social Media AI for Facebook, Instagram, Twitter/X, and WhatsApp
    • Voice AI for phone support and automated call handling

    This means you can offer consistent, high-quality support across all your customer touchpoints—without needing a large team.

  • Can PandaChat connect to my Shopify store?

    Absolutely! PandaChat has a seamless integration with Shopify, allowing the AI assistant to access your product catalog, FAQs, policies and other content.
    It can:

    • Recommend specific products based on customer needs
    • Answer questions about shipping, returns, or stock
    • Guide customers through the buying process and finish the ordering process.

    This directly translates to more completed checkouts and fewer abandoned carts.

  • Does PandaChat work on other platforms besides Shopify?

    Yes! While we offer native apps for Shopify and WooCommerce, PandaChat can be installed on any website or CMS - including WordPress, Squarespace, Wix, Webflow, Magento, and more. You just copy and paste a short snippet of code to get started.

  • How long does it take to set up PandaChat?

    You can get started in just a few minutes - no technical skills required. Most users are up and running within 10–15 minutes. Connect your store, upload your content, and the AI takes it from there.

    We’ve designed the setup to be simple and intuitive, so even if you’re not “techy,” you’ll be good to go in no time.

  • Do I need to know how to code to use PandaChat?

    Nope! PandaChat is built for business owners and teams—not developers. Everything from setup to customization can be done through an easy-to-use dashboard. No coding, no stress.

  • Can PandaChat really sell to my customers?

    Yes! That’s one of its superpowers. PandaChat doesn’t just answer questions—it helps customers make confident buying decisions.
    PandaChat can:

    • Recommend best-fit products
    • Explain differences between similar items
    • Suggest complementary add-ons or bundles
    • Handle objections like “is this in stock?” or “how long is shipping?”

    It’s like having your best salesperson online 24/7—one who never misses a lead.

  • Is PandaChat available 24/7?

    Yes, PandaChat works round the clock. That means your customers get instant answers - even on weekends, holidays, or in the middle of the night.
    This leads to:

    • Faster support response times
    • Happier customers
    • Fewer missed sales due to delays

    You’ll wake up to new orders - not support tickets (well, maybe resolved ones).

  • Can I train PandaChat to sound like my brand?

    Definitely. You can customize the tone of voice, response style, and even the vocabulary it uses. Whether your brand is playful and fun or professional and concise, PandaChat can match your vibe, making every interaction feel personal and on-brand.

  • Is PandaChat available 24/7?

    You teach it—easily. You can:

    • Upload your FAQs, product catalogs, or help docs
    • Add URLs (like your website or policy pages)
    • Connect it to your store or knowledge base

    From there, the AI learns and keeps improving, ensuring customers always get accurate and helpful answers.

  • Does PandaChat speak other languages?

    Yes, PandaChat supports 95+ languages. Whether your customers are in New York, Paris, São Paulo, or Tokyo—you can provide native-like support anywhere in the world. This is perfect for businesses expanding internationally or serving a multilingual audience.

Try PandaChat

For Free

Conversational AI that sells and supports like a pro


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