Plans that are Built for Your Growth
Priced for Scale

Conversational AI that sells and supports like a pro

Save up to 10% on all yearly plans

Plans

Credits
Every message, action, or task your Panda handles uses credits. The more credits you have, the more conversations and actions you can power each month.
Support
The support level (Basic or Priority) determines how fast our team helps you with setup, troubleshooting, or urgent issues.
Email
Manage and respond to customer emails directly through Panda, turning your inbox into a streamlined support hub.
Webchat
Engage visitors in real time with Panda’s webchat widget to answer questions and convert leads faster.
Whatsapp
Connect your WhatsApp Business account to chat with customers where they already reach out the most.
Facebook Messenger
Link Panda to your Facebook Page to handle customer inquiries through Messenger DMs automatically.
Instagram DMs
Integrate Instagram into Panda for quick, consistent responses that turn followers into loyal customers.
Dedicated 1:1 support
Get premium personalized assistance from our team to guide you in optimizing your setup and strategy.
PandaIQ Features
AI real time knowledge
Panda connects to your live sources, like your website, ERP or CRM, to deliver always-up-to-date answers instead of outdated static content.
AI actions
Beyond chatting, Panda can take action, booking meetings, processing orders, and more with predefined smart workflows.
AI Tags
AI tags help with categorisation of every chat, giving you instant insights into trends and customer needs, without losing time on manual sorting.
AI Alerts
Get instant alerts when Panda hits a tricky question, ensuring your team steps in before errors happen.
Ticket Credits cost
The credit amount used when handling a customer ticket in your inbox.
AI Ticket Credits cost
When Panda handles support with AI, it costs slightly more credits due to advanced processing.
Comment Credits cost (5)
Each credit powers up to 5 PandaIQ smart responses to comments on your connected social media accounts.
Translations Credits cost (10)
Each credit powers up to 10 PandaIQ’s built-in translations used to reply in your customers' language, powered by AI.
Additional credits price (100)
Buy extra credits when your plan limit runs out, so PandaIQ never stops working for you. Each add-on package brings you additional 100 credits.

Chatbot

15$/month

100
Basic
1
3
/
/
10$

Starter

50$/month

300
Basic
1
3
1
1
15$

Basic

180$/month

1500
Priority
5
1
3
1
1
15$

Pro

450$/month

2500
Priority
20
1
3
1
1
15$

Scale

Enterprise plan

Custom
Priority
Custom
Custom
Custom
Custom
Custom
Custom

Chatbot

15$/month

Credits
100
Support
Basic
Email
Webchat
Whatsapp
Facebook Messenger
Instagram DMs
Dedicated 1:1 support
AI real time knowledge
AI actions
AI Tags
AI Alerts
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
/
Translations Credits cost (10)
/
Additional credits price (100)
10$

Starter

50$/month

Credits
300
Support
Basic
Email
Webchat
Whatsapp
Facebook Messenger
Instagram DMs
Dedicated 1:1 support
AI real time knowledge
AI actions
AI Tags
AI Alerts
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
1
Translations Credits cost (10)
1
Additional credits price (100)
15$

Basic

180$/month

Credits
1500
Support
Priority
Email
Webchat
Whatsapp
Facebook Messenger
Instagram DMs
Dedicated 1:1 support
AI real time knowledge
AI actions
AI Tags
5
AI Alerts
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
1
Translations Credits cost (10)
1
Additional credits price (100)
15$

Pro

450$/month

Credits
2500
Support
Priority
Email
Webchat
Whatsapp
Facebook Messenger
Instagram DMs
Dedicated 1:1 support
AI real time knowledge
AI actions
AI Tags
20
AI Alerts
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
1
Translations Credits cost (10)
1
Additional credits price (100)
15$

Scale

Enterprise plan

Credits
Custom
Support
Priority
Email
Webchat
Whatsapp
Facebook Messenger
Instagram DMs
Dedicated 1:1 support
AI real time knowledge
AI actions
AI Tags
Custom
AI Alerts
Ticket Credits cost
Custom
AI Ticket Credits cost
Custom
Comment Credits cost (5)
Custom
Translations Credits cost (10)
Custom
Additional credits price (100)
Custom

STEP 1

Enter your estimated volume of standard support tickets per month.

I have

10

average support tickets per month

STEP 2

Adjust your estimated volume of AI support tickets per month.

I plan to automate

10

support tickets per month with AI.

|

0%

|

10%

|

20%

|

30%

|

40%

|

50%

|

60%

|

70%

|

80%

|

90%

|

100%
PandaIQ
Respond to Facebook & Instagram Comments

I have

10

average comments per month

Your Plan Total

per month

Pro plan

$449/month

Extra credits price

Monthly ROI

Time saved

hrs

Money saved

Start a free trial
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Frequently asked questions

View all

  • What is PandaChat?

    PandaChat Live is an award-winning AI assistant built to help you sell more and support your customers faster—all in one place. Whether you're running an online store, a service business, or a growing SaaS company, PandaChat works around the clock to answer questions, recommend products, guide purchases, and even resolve support issues.

    You can think of it like a super-smart team member who never sleeps. It’s available across all your main communication channels: live chat, email, social media, and even voice. The result? Higher conversion rates, happier customers, and lower support costs. PandaChat is built for businesses that want to grow without growing their workload.

  • Which channels does PandaChat support?

    PandaChat helps you stay connected to your customers—wherever they are. It supports:

    • Live Chat AI on your website
    • Email AI that automatically replies to customer emails
    • Social Media AI for Facebook, Instagram, Twitter/X, and WhatsApp
    • Voice AI for phone support and automated call handling

    This means you can offer consistent, high-quality support across all your customer touchpoints—without needing a large team.

  • Can PandaChat connect to my Shopify store?

    Absolutely! PandaChat has a seamless integration with Shopify, allowing the AI assistant to access your product catalog, FAQs, policies and other content.
    It can:

    • Recommend specific products based on customer needs
    • Answer questions about shipping, returns, or stock
    • Guide customers through the buying process and finish the ordering process.

    This directly translates to more completed checkouts and fewer abandoned carts.

  • Does PandaChat work on other platforms besides Shopify?

    Yes! While we offer native apps for Shopify and WooCommerce, PandaChat can be installed on any website or CMS - including WordPress, Squarespace, Wix, Webflow, Magento, and more. You just copy and paste a short snippet of code to get started.

  • How long does it take to set up PandaChat?

    You can get started in just a few minutes - no technical skills required. Most users are up and running within 10–15 minutes. Connect your store, upload your content, and the AI takes it from there.

    We’ve designed the setup to be simple and intuitive, so even if you’re not “techy,” you’ll be good to go in no time.

  • Do I need to know how to code to use PandaChat?

    Nope! PandaChat is built for business owners and teams—not developers. Everything from setup to customization can be done through an easy-to-use dashboard. No coding, no stress.

  • Can PandaChat really sell to my customers?

    Yes! That’s one of its superpowers. PandaChat doesn’t just answer questions—it helps customers make confident buying decisions.
    PandaChat can:

    • Recommend best-fit products
    • Explain differences between similar items
    • Suggest complementary add-ons or bundles
    • Handle objections like “is this in stock?” or “how long is shipping?”

    It’s like having your best salesperson online 24/7—one who never misses a lead.

  • Is PandaChat available 24/7?

    Yes, PandaChat works round the clock. That means your customers get instant answers - even on weekends, holidays, or in the middle of the night.
    This leads to:

    • Faster support response times
    • Happier customers
    • Fewer missed sales due to delays

    You’ll wake up to new orders - not support tickets (well, maybe resolved ones).

  • Can I train PandaChat to sound like my brand?

    Definitely. You can customize the tone of voice, response style, and even the vocabulary it uses. Whether your brand is playful and fun or professional and concise, PandaChat can match your vibe, making every interaction feel personal and on-brand.

  • How does PandaChat know what to say?

    You teach it—easily. You can:

    • Upload your FAQs, product catalogs, or help docs
    • Add URLs (like your website or policy pages)
    • Connect it to your store or knowledge base

    From there, the AI learns and keeps improving, ensuring customers always get accurate and helpful answers.

  • Does PandaChat speak other languages?

    Yes, PandaChat supports 95+ languages. Whether your customers are in New York, Paris, São Paulo, or Tokyo—you can provide native-like support anywhere in the world. This is perfect for businesses expanding internationally or serving a multilingual audience.

Try PandaChat

For Free

Conversational AI that sells and supports like a pro

Creating joyful interactions, where everyone is a priority.

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