Plans that are Built for Your Growth
Priced for Scale

Conversational AI that sells and supports like a pro

STEP 1

Enter your estimated volume of standard support tickets per month.

I have

10

average support tickets per month

STEP 2

Adjust your estimated volume of AI support tickets per month.

I plan to automate

10

support tickets per month with AI.

|

0%

|

10%

|

20%

|

30%

|

40%

|

50%

|

60%

|

70%

|

80%

|

90%

|

100%
Respond to Facebook & Instagram Comments

I have

10

average comments per month

Your Plan Total

per month

Pro plan

$449/month

Extra credits price

Monthly ROI

Time saved

hrs

Money saved

Start a free trial
Save up to 10% on all yearly plans

Compare plans

Credits
(AI real time knowledge)
(AI actions)
Support
Email
Webchat
Whatsapp
Facebook Messenger
Instagram DMs
Dedicated 1:1 support
(Tags)
(Alerts)
Ticket Credits cost
AI Ticket Credits cost
Comment Credits cost (5)
Translations Credits cost (10)
Additional credits price (100)

Chatbot

15$/month

Start free trial
100
NO
NO
Basic
NO
YES
NO
NO
NO
NO
NO
NO
1
3
/
/
10$

Starter

50$/month

Start free trial
300
YES
NO
Basic
YES
YES
YES
YES
YES
NO
NO
NO
1
3
1
1
15$

Basic

180$/month

Start free trial
1500
YES
NO
Priority
YES
YES
YES
YES
YES
NO
5
YES
1
3
1
1
15$

Pro

450$/month

Start free trial
2500
YES
YES
Priority
YES
YES
YES
YES
YES
YES
20
YES
1
3
1
1
15$

Scale

Enterprise plan

Contact us
Custom
YES
YES
Priority
YES
YES
YES
YES
YES
YES
Custom
YES
Custom
Custom
Custom
Custom
Custom

Chatbot

15$/month

Start free trial
Credits
100
(AI real time knowledge)
NO
(AI actions)
NO
Support
Basic
Email
NO
Webchat
YES
Whatsapp
NO
Facebook Messenger
NO
Instagram DMs
NO
Dedicated 1:1 support
NO
(Tags)
NO
(Alerts)
NO
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
/
Translations Credits cost (10)
/
Additional credits price (100)
10$

Starter

50$/month

Start free trial
Credits
300
(AI real time knowledge)
NO
(AI actions)
NO
Support
Basic
Email
YES
Webchat
YES
Whatsapp
YES
Facebook Messenger
YES
Instagram DMs
YES
Dedicated 1:1 support
NO
(Tags)
NO
(Alerts)
NO
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
1
Translations Credits cost (10)
1
Additional credits price (100)
15$

Basic

180$/month

Start free trial
Credits
1500
(AI real time knowledge)
YES
(AI actions)
YES
Support
Priority
Email
YES
Webchat
YES
Whatsapp
YES
Facebook Messenger
YES
Instagram DMs
YES
Dedicated 1:1 support
NO
(Tags)
5
(Alerts)
YES
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
1
Translations Credits cost (10)
1
Additional credits price (100)
15$

Pro

450$/month

Start free trial
Credits
2500
(AI real time knowledge)
YES
(AI actions)
YES
Support
Priority
Email
YES
Webchat
YES
Whatsapp
YES
Facebook Messenger
YES
Instagram DMs
YES
Dedicated 1:1 support
YES
(Tags)
20
(Alerts)
YES
Ticket Credits cost
1
AI Ticket Credits cost
3
Comment Credits cost (5)
1
Translations Credits cost (10)
1
Additional credits price (100)
15$

Scale

Enterprise plan

Contact us
Credits
Custom
(AI real time knowledge)
YES
(AI actions)
YES
Support
Priority
Email
YES
Webchat
YES
Whatsapp
YES
Facebook Messenger
YES
Instagram DMs
YES
Dedicated 1:1 support
YES
(Tags)
Custom
(Alerts)
YES
Ticket Credits cost
Custom
AI Ticket Credits cost
Custom
Comment Credits cost (5)
Custom
Translations Credits cost (10)
Custom
Additional credits price (100)
Custom
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Enterprise plan

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Frequently asked questions

View all
  • What is PandaChat?

    PandaChat Live is an award-winning AI assistant built to help you sell more and support your customers faster—all in one place. Whether you're running an online store, a service business, or a growing SaaS company, PandaChat works around the clock to answer questions, recommend products, guide purchases, and even resolve support issues.

    You can think of it like a super-smart team member who never sleeps. It’s available across all your main communication channels: live chat, email, social media, and even voice. The result? Higher conversion rates, happier customers, and lower support costs. PandaChat is built for businesses that want to grow without growing their workload.

  • Which channels does PandaChat support?

    PandaChat helps you stay connected to your customers—wherever they are. It supports:

    • Live Chat AI on your website
    • Email AI that automatically replies to customer emails
    • Social Media AI for Facebook, Instagram, Twitter/X, and WhatsApp
    • Voice AI for phone support and automated call handling

    This means you can offer consistent, high-quality support across all your customer touchpoints—without needing a large team.

  • Can PandaChat connect to my Shopify store?

    Absolutely! PandaChat has a seamless integration with Shopify, allowing the AI assistant to access your product catalog, FAQs, policies and other content.
    It can:

    • Recommend specific products based on customer needs
    • Answer questions about shipping, returns, or stock
    • Guide customers through the buying process and finish the ordering process.

    This directly translates to more completed checkouts and fewer abandoned carts.

  • Does PandaChat work on other platforms besides Shopify?

    Yes! While we offer native apps for Shopify and WooCommerce, PandaChat can be installed on any website or CMS - including WordPress, Squarespace, Wix, Webflow, Magento, and more. You just copy and paste a short snippet of code to get started.

  • How long does it take to set up PandaChat?

    You can get started in just a few minutes - no technical skills required. Most users are up and running within 10–15 minutes. Connect your store, upload your content, and the AI takes it from there.

    We’ve designed the setup to be simple and intuitive, so even if you’re not “techy,” you’ll be good to go in no time.

  • Do I need to know how to code to use PandaChat?

    Nope! PandaChat is built for business owners and teams—not developers. Everything from setup to customization can be done through an easy-to-use dashboard. No coding, no stress.

  • Can PandaChat really sell to my customers?

    Yes! That’s one of its superpowers. PandaChat doesn’t just answer questions—it helps customers make confident buying decisions.
    PandaChat can:

    • Recommend best-fit products
    • Explain differences between similar items
    • Suggest complementary add-ons or bundles
    • Handle objections like “is this in stock?” or “how long is shipping?”

    It’s like having your best salesperson online 24/7—one who never misses a lead.

  • Is PandaChat available 24/7?

    Yes, PandaChat works round the clock. That means your customers get instant answers - even on weekends, holidays, or in the middle of the night.
    This leads to:

    • Faster support response times
    • Happier customers
    • Fewer missed sales due to delays

    You’ll wake up to new orders - not support tickets (well, maybe resolved ones).

  • Can I train PandaChat to sound like my brand?

    Definitely. You can customize the tone of voice, response style, and even the vocabulary it uses. Whether your brand is playful and fun or professional and concise, PandaChat can match your vibe, making every interaction feel personal and on-brand.

  • How does PandaChat know what to say?

    You teach it—easily. You can:

    • Upload your FAQs, product catalogs, or help docs
    • Add URLs (like your website or policy pages)
    • Connect it to your store or knowledge base

    From there, the AI learns and keeps improving, ensuring customers always get accurate and helpful answers.

  • Does PandaChat speak other languages?

    Yes, PandaChat supports 95+ languages. Whether your customers are in New York, Paris, São Paulo, or Tokyo—you can provide native-like support anywhere in the world. This is perfect for businesses expanding internationally or serving a multilingual audience.

Try PandaChat

For Free

Conversational AI that sells and supports like a pro

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