Capped pricing
No per-ticket billing. No surprise invoices. You know your maximum before you sign.
Phase 01 · 4–8 weeks
€25k–35k
one-time setup
We learn how your support really works, connect your shop, ERP, warehouse and channels, and build its digital twin, tested on your real questions before it talks to a customer.
Typical for 3–5 connected systems. Simpler stacks (1–2 systems) start from €12k; complex multi-market operations run €40k+.
Phase 02 · Monthly Contractually capped
€4.5k–6k
per month, capped
We run the twin alongside your team: watched every day, improved every week, connectors maintained, and the monthly value ledger. All operating costs and every channel included.
Narrow scopes start from €2.5k; large multi-market operations run up to €10k. Your cap is fixed in the contract before you sign.
Phase 03 · When you grow
Scoped first
agreed in advance
When you expand channels, add languages or connect new regional carriers, the scope is estimated and agreed before any engineering begins.
Why capped
Every resolved message becomes another line on the invoice. We tier by the scale of your business and cap it. Your peak season is not our payday.
Your monthly cost as ticket volume grows
Per-ticket vendorPandaChat
We don't bill per ticket. We tier by your business scale and cap it.
Systems we connect
ERP, warehouse, carriers, platform
Channels & languages
The markets and channels you serve
Monthly ticket volume
How much we take off your team
Risky workflows
Refunds, write actions, approvals
If PandaChat prevents just two multilingual support hires, it has already paid for itself.
Model your numbers with usA 30-minute review with one of us. We look at a sample of your tickets and your stack, and tell you what we'd automate first.
Predictable capped pricing · Setup in weeks · A real team in your timezone