• General
  • Personal Use
  • Assistant
  • Hai News
  • Hai Surf
  • Enterprise
  • Assistant
  • Live
  • Desktop app
  • What is PandaChat?

    PandaChat offers a meticulously designed suite of products to enhance users' operational efficiency. Whether your aim is to facilitate seamless communication with articles and websites or integrate cutting-edge AI-powered chatbots into your website, thus optimizing business processes, PandaChat provides the all-encompassing solution you need.

  • Can anyone use PandaChat?

    Of course! Our PandaChat products are all transformative AI solutions, each designed to address distinct user needs and challenges. If you are a student or researcher looking for new ways to use the power of AI to optimize your workflow - PandaChat has you covered.

  • What is PandaChat Enterprise?

    PandaChat Enterprise is a B2B model of PandaChat that enables you to customize different PandaChat products to the needs of various industries, offering advanced option for team collaboration, all while keeping your data under your control. It consists out of 3 products: PandaChat Assistant - Enables you to chat with any type of data; PandaChat Live - Enables you to embed interactive, AI-powered chatbots on your website; PandaChat Insight - Enables you to analyze large amounts of data in seconds.

  • How does it work?

    It may sound complex, but here's a concise overview. Our system utilizes OpenAI's embedding and ChatGPT APIs, along with vector databases to store our index. The documentation we ingest undergoes a cleaning process and is divided into smaller sections, labeled by their source. Next, we employ the GPT embedding API to generate a vector representation for each section, which is then stored in our vector database index. When a user poses a question, we convert it into an embedding and conduct an advanced semantic search to find the closest matches to the query. We retrieve the most relevant sections and include them as context, along with the original question. Using the ChatGPT API, we generate a response in markdown format, which is subsequently converted to HTML and presented to the user.

  • How can I stay updated on new features and developments?

    Join the Panda community on Discord here: insert link. Also, stay connected with us on our social media channels for the latest updates and announcements regarding PandaChat. We appreciate your interest and look forward to keeping you informed about exciting developments in the world of news interaction.

  • Does it work only with English?

    In contrast to conventional search methods, DocsBot leverages GPT's comprehension of various languages found on the Internet. Hence, even if your documentation is indexed in English, it can provide responses in the language of the inquiry. Presently, querying in a different language than its training data may yield less effective results, as it may struggle to locate the most relevant context from our embeddings index. However, we are actively working on enhancing this capability!

  • Are answers provided 100% true?

    We employ Open AI's GPT to process your documents and address your inquiries. Our team has fine-tuned the models and prompts to extract pertinent information from your documents, striving for truthful and factually accurate responses. However, it's important to note that GPT is a relatively new technology and our service is still in its early stages. Consequently, it's crucial to understand that the answers provided may not be entirely reliable, although they are correct in the majority of cases (approximately 90% of the time). Additionally, we want to emphasize that in accordance with our Terms, we do not assume any responsibility for the factual accuracy or truthfulness of the answers generated by Byte, PandaChat's chatbot. When using DocuChat chatbots, please proceed at your own risk.

  • Are there any limitations regarding uploading files?

    No, there are no limitations regarding uploading files. With PandaChat, you can engage with more files at the same time. PandaChat supports different files, some of them are: PDF, DOC/DOCX, TXT, XLSX, PNG, JPG, MP4, and PPT. We do not have limitations when it comes to pages for a single chatbot. We do not have limitations when it comes to MBs in size for a single chatbot. All limitations are based on the pricing plan you choose. Check pricing here.

  • What about privacy protections?

    Typically, we do not retain personally identifiable information (PII) unless it is explicitly uploaded by you or provided by a user within their questions to your bots. We store queries and responses in our database for the purpose of delivering and enhancing our service. It's important to note that these queries and responses also pass through OpenAI and are subject to their privacy policy. For more comprehensive information, please refer to our privacy policy here: insert link.

  • Can I trust the AI to give me accurate information?

    Certainly, our AI has been explicitly designed to alert users when it is unable to find relevant information in the given document. As a result, all the AI's responses are solely based on the information extracted from the source documents. Hence, if you trust the document or article, you can have equal trust in the AI's response!

  • Can I cancel my subscription at any time? Is there a cancellation fee?

    Of course! You have the freedom to cancel your subscription at any moment, and there are no charges associated with cancellation. Check out the "Pricing" page, where you will discover various options such as downgrading, upgrading your subscription. To cancel your subscription send email to [email protected].

  • How do I get support if I have any issues with the platform?

    In this case, please email us at [email protected], and we’ll get back to you as soon as possible.

  • What is a PandaChat Assistant?

    PandaChat Assistant is an AI tool that enables users to chat with their data in files of any format, be it a Word Document, Excel, PDFs, PowerPoint, audio, image, website, or a YouTube video. Users can easily interact, access data quickly and gain instant insight into the topic of interest.

  • What should my data look like?

    You can upload any type of data. Supported sources are: PowerPoints, Word Documents, Excels, Images, Audios, Wikipedia articles to PDFs, crawl an entire website, or even chat with YouTube videos.

  • Can I share chats and files with anyone using PandaChat?

    Certainly! With PandaChat, you can easily share chats and files with anyone. Simply use the share option to invite your friends or colleagues to join you in the research process, enabling faster information exchange than ever before.

  • Can I sync my conversations across multiple devices?

    Yes, you can! Once you have set up your PandaChat account, you can access it from multiple devices. This means that all your chats and files will be synced, allowing you to have everything available to you anytime and anywhere.

  • Can I take notes while talking to the files?

    Yes, you can. PandaChat is designed to make researching as convenient as possible, enabling you to review articles, chat, and take notes at the same time.

  • Can I add multiple sources to one chat?

    Certainly! The number of chats you can add to your chat will depend on the pricing plan you have chosen.

  • Can I use it on my phone?

    Yes, there is a PandaChat mobile app available for iOS and Android. Download on the App Store Get it on Google Play

  • Can I chat directly from my browser?

    Yes, you can. PandaChat chrome extension is one of the best features of the PandaChat Assistant. It specializes in summarizing lengthy articles, making it suitable for those looking to extract key insights quickly. Download it here.

  • What is Hai News?

    Hai News is an advanced AI-powered news interaction tool developed by PandaChat. It revolutionizes the way users access and engage with news content, offering real-time chat functionality, powerful search features, and instant updates on trending topics.

  • How does Hai News work?

    Hai News utilizes artificial intelligence to enable real-time interactions with news content. Users can engage in conversations, ask questions, seek clarifications, and receive responses in a conversational manner. The tool also features robust search functionality and provides updates on trending topics in real time.

  • What makes Hai News different from other news tools?

    Hai News stands out by turning passive news consumption into an interactive experience. The real-time chat feature allows users to actively engage with news content, fostering a dynamic and informative news consumption journey. Additionally, the powerful search and trending topics features enhance the efficiency of information retrieval.

  • How can I try out Hai News?

    You can experience it by visiting Hai News and simply searching for any topic, news, or trend. The tool is designed to be user-friendly, making it easy for you to explore and interact with news content.

  • Does Hai News provide news from specific sources?

    Hai News offers a powerful search feature that allows users to find news articles from the world's leading media sources. This ensures a diverse and comprehensive range of news content for users to explore.

  • How frequently are trending topics updated on Hai News?

    Hai News provides real-time updates on trending topics, ensuring that users stay informed about the latest trends and hot topics as they happen. The tool is designed to keep you in the loop with up-to-the-minute information.

  • Is Hai News free to use?

    Yes, Hai News is currently free to use. We aim to make news consumption more accessible and engaging for users, and your feedback will help us shape the future of this tool.

  • What is HaiSurf?

    HaiSurf is an innovative AI search tool that lets you chat with online content. It turns the internet into one giant conversation, allowing users to interact with websites, articles, and information using the power of artificial intelligence.

  • How does HaiSurf work?

    Using HaiSurf is as easy as typing in any topic you're interested in and hitting enter. The AI then engages with the online content related to your query, enabling you to ask questions, seek recommendations, and have dynamic conversations.

  • What sets HaiSurf apart from traditional search engines?

    Unlike traditional search engines, HaiSurf adds a conversational layer to your online exploration. Instead of just receiving information, you can actively engage with it, making your internet experience more interactive and personalized.

  • Is HaiSurf compatible with all devices and browsers?

    Yes, HaiSurf is designed to be user-friendly and is compatible with various devices and browsers. Whether you're on a desktop, laptop, tablet, or smartphone, you can enjoy the conversational magic of HaiSurf.

  • Does HaiSurf work with non-English content?

    Absolutely! HaiSurf is designed to understand and interact with content in multiple languages. Feel free to chat away in the language you're most comfortable with.

  • Is HaiSurf a standalone product, or does it integrate with other tools?

    While HaiSurf is a standalone AI search tool, it complements our other innovations like Hai News. These tools work together seamlessly to provide a comprehensive and engaging online experience.

  • What is PandaChat Assistant, and how can it benefit my enterprise?

    PandaChat Assistant is an AI-powered platform designed to maximize your team's potential by streamlining data access and facilitating AI-driven conversations. For enterprises, this means enhanced collaboration, improved information retrieval, and efficient insights, ultimately saving time and resources.

  • How does the collaborative feature work, and what benefits does it offer to my team?

    PandaChat's collaborative feature allows team members to engage in dynamic discussions, share chats, and collaborate on documents seamlessly. This enhances information retrieval, promotes interactive teamwork, and facilitates knowledge sharing within the organization.

  • What is the advantage of the shared library for my team?

    The shared library serves as a centralized knowledge base where all team members can access and contribute to the information pool. This ensures a comprehensive understanding of products, services, and internal processes, fostering a collaborative and informed work environment.

  • How does PandaChat Assistant ensure data privacy for my enterprise?

    PandaChat prioritizes data privacy through its locally stored LLM models. By keeping sensitive language processing within your organization's infrastructure, the platform provides increased control over data security and privacy.

  • Can my team upload unlimited files to PandaChat Assistant?

    Yes, PandaChat Assistant offers unlimited file upload capabilities. This ensures that your team can efficiently store and retrieve diverse types of data, contributing to the creation of a robust knowledge base.

  • How easy is the onboarding process for PandaChat Assistant, especially for different business sizes?

    PandaChat Assistant is designed for easy onboarding, catering to businesses of all sizes. The platform's intuitive interface and seamless integration process ensure a smooth transition, allowing your team to harness its benefits without extensive training.

  • What customization options does PandaChat Assistant offer for branding purposes?

    PandaChat Assistant provides flexible white-labeling options, allowing you to customize the platform's look and feel to align with your brand. Adjust color schemes, logos, and design elements to create a branded user experience consistent with your company's image and values.

  • How does PandaChat Assistant integrate with cloud providers like WatsonX, AWS, and Azure?

    PandaChat Assistant seamlessly integrates with leading cloud providers, enhancing performance and leveraging the scalability and features of platforms like WatsonX, AWS, and Azure. This ensures a smooth and efficient operation for your enterprise.

  • Can PandaChat Assistant be integrated with various platforms without coding?

    Absolutely. PandaChat Assistant is a versatile SaaS platform that offers no-code integration with different platforms. This feature allows your enterprise to streamline operations, enhance efficiency, and revolutionize business processes across various industries.

  • How does PandaChat Assistant redefine the future of research with AI-powered analytics?

    PandaChat Assistant transforms data analysis into a conversation, enabling natural language interactions with your data sets. This innovative approach makes complex insights accessible to everyone in your organization, redefining the future of research and analytics.

  • How does PandaChat Assistant handle graphical insights and analytics?

    PandaChat Assistant introduces dynamic graphical insights, providing your team with instant visualizations of data. Watch as your data comes to life through dynamic graphs and visual representations, allowing for a more comprehensive understanding of complex patterns and trends.

  • Can PandaChat Assistant assist in predictive analytics for my enterprise?

    Absolutely. PandaChat Insight, a feature of PandaChat Assistant, leverages predictive analytics to anticipate trends and empower your team to make proactive decisions. The AI capabilities of PandaChat Insight enable your team to forecast outcomes, fostering a strategic approach to your business initiatives.

  • What is PandaChat Live?

    PandaChat Live is an AI-powered tool that enables you to integrate intuitive chatbots on your own websites and boost your user experience by engaging with your visitors.

  • How does PandaChat Live enhance the user experience on my website?

    PandaChat Live brings your website's user experience to the next level by providing interactive chatbots. These chatbots can engage in dynamic conversations with visitors, providing relevant and accurate information based on your website's content.

  • Can I customize the chatbot's appearance and interface to match my website's branding?

    Yes, PandaChat Live offers full customization capabilities. You can tailor the chatbot's interface, including visual elements like colors and branding elements, to seamlessly integrate with your website's overall feel and match your brand's visual identity.

  • How does PandaChat Live create a knowledge base for the chatbot?

    By leveraging the data from your website, such as frequently asked questions, product/service information, and relevant content, you can create a knowledge base for the chatbot. This knowledge base serves as a resource for the chatbot to draw upon when interacting with visitors and providing helpful responses. Additionally, you can add any type of data as content that will be used as a knowledge base.

  • Can the chatbot provide relevant and accurate information based on my website's content?

    Yes, PandaChat Live is designed to integrate with your website's content, such as services or products offered. This integration allows the chatbot to become a valuable resource for users seeking information by leveraging the data available on your website.

  • What is the PandaChat Assistant Desktop App?

    The PandaChat Assistant Desktop App is a powerful AI-driven tool designed to assist users with various tasks directly from their desktop computers. It offers a range of features, including data management, collaboration tools, and seamless integration with other applications.

  • How does the PandaChat Assistant Desktop App enhance data privacy?

    Unlike web-based platforms, the PandaChat Assistant Desktop App utilizes locally stored Language Models (LLM), ensuring that sensitive data is processed and stored securely on the user's device. This approach enhances data privacy and gives users greater control over their information.

  • What operating systems is the PandaChat Assistant Desktop App compatible with?

    The PandaChat Assistant Desktop App is compatible with both Windows and macOS operating systems, providing flexibility for users across different platforms.

  • Is the PandaChat Assistant Desktop App easy to install and use?

    Yes, the PandaChat Assistant Desktop App is designed with user-friendliness in mind. The installation process is straightforward, and the intuitive interface makes it easy for users to navigate and leverage its features effectively.

  • How do AI insights benefit users in the PandaChat Assistant Desktop App?

    AI insights empower users to gain deeper understanding and derive meaningful conclusions from their data. Whether it's identifying trends, spotting patterns, or uncovering hidden opportunities, AI insights enable users to unlock the full potential of their data and drive better outcomes.

  • Does the PandaChat Assistant Desktop App offer visualizations for data insights?

    Yes, the PandaChat Assistant Desktop App includes data visualization tools that allow users to transform raw data into meaningful insights. With ai generated graphs, users can visualize trends, patterns, and relationships within their data, making it easier to understand complex information and make informed decisions.

  • How can users benefit from the notes feature in the PandaChat Assistant Desktop App?

    The notes feature in the PandaChat Assistant Desktop App enables users to quickly jot down and organize important information, all while chatting with AI. User-friendly design enables users to preview files, chat and take notes all at the same time.

  • Is technical support available for the PandaChat Assistant Desktop App?

    Yes, we offer comprehensive technical support to assist users with any questions, issues, or concerns they may have regarding the PandaChat Assistant Desktop App. Our dedicated support team is available at [email protected] and can’t wait to provide you assistance and ensure a smooth user experience.

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