Privacy Policy

1. Information Collection

PandaChat gathers names, email addresses, and usernames during registration. We do not process sensitive information. Payment data is managed through Stripe, while automatic collection includes IP addresses, device characteristics, and usage analytics.

2. Information Processing

Data supports account creation, service delivery, customer support, administrative communications, and security measures.

3. Legal Basis

For EU/UK users, PandaChat relies on consent, contract performance, legal obligations, and vital interests. Canadian users benefit from express or implied consent with specific exceptions for fraud prevention and legal compliance.

4. Data Sharing

We will not sell your data to third parties, but we may share it with our partners who help us provide our services. This includes:

• Microsoft Clarity: For behavioral analytics
• Stripe: For payment processing

5. Retention Policy

Data retention continues for the duration necessary, with deletion or anonymization occurring when no longer needed, generally within three months of account termination.

6. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the Internet or storage technology can guarantee complete security.

7. User Rights

You have the right to:

You may withdraw consent anytime and unsubscribe from marketing communications.

8. Contact Information

For data requests or questions about this privacy policy, please contact us: