The whole operation,
in your pocket
Your morning briefing already comes to you. The app is for the moment you want to look closer, or the moment something can't wait: approve a held refund from the school parking lot, ask your data a question in plain language, see what your customers felt yesterday. Without opening a laptop.
Free for every PandaChat customer. iPhone, iPad and Android.
It's 17:40. You're not at your desk.
A customer wants a €1,200 refund on order #38291, but the amount doesn't match what was actually shipped. The agent doesn't guess and doesn't quietly push it through. It stops, holds the refund, and tells a human.
Your phone buzzes once. You read the case, see what the agent found, and tap approve or reject. Twenty seconds, standing in a parking lot. The customer gets an answer while it still matters to them, and nothing risky ever moved without a person saying yes.
Tuesday, 21 July
17:40
Nordic Living
now✋ Refund held for approval (€1,200, order #38291) — tap to review before it expires.
Nordic Living
12m ago⚠️ Luka Kovač asked twice about a delayed GLS parcel — escalated to Alert.
Nordic Living
Hi Primož — here is what is happening.
Total Chats
51
↑ 82% vs prior 7 days
Total Messages
203
↑ 72% vs prior 7 days
Avg Sentiment
35.7
↑ 9% vs prior 7 days
Positive Ratings
14
↑ 75% vs prior 7 days
1
Approvals
2
Anomalies
1
Learning
€1.2k
Value MTD
Needs attention
Luka Kovač
Order #38104 · 15m
The briefing arrives. Then you can ask it anything.
The same briefing you get on WhatsApp lands in the app, in a thread you can talk back to. "Why were refunds up on Tuesday?" "Which courier is slowing us down this week?" "How did the new size guide land?" You ask in plain language and get an answer from live data, with the working shown.
No dashboard to learn, no filters to configure. It's the difference between having reports and having someone who read them for you.
Ask your data
Follow-up questions in plain language, answered from live data
See the reasoning
Every AI answer carries the trace of how it got there
The best check-in is the one you don't have to make
Put a widget on your home screen and the answer is already there when you pick up your phone: how busy today is, how customers are feeling, whether anything is stuck. You only open the app when the widget tells you it's worth opening.
128 open
24
Today
142
This week
34
Sentiment
1
Alerts
Today at a glance
Volume today and this week, how customers are feeling, and what's still waiting for a human. One look, no tap.
Nordic Living
1 alert · 2 approvals · brief ready
Before you even unlock
On the lock screen you see whether anything needs you. Most mornings the honest answer is "no", and that's the point.
And when you do want to dig in
Everything your team uses on the web is here too, shaped for a phone instead of squeezed onto one.
The full inbox
Every conversation, filtered how you like. Reply as your team, leave an internal note, hand a chat back to the AI or take it over yourself.
Control Room
Approvals waiting on you, anomalies the watcher caught, what the AI is learning from your corrections, and the euros it saved you this month.
The numbers
Volume, sentiment, ratings and how much your team handled themselves, over any date range you pick.
More than one brand
Run several stores or markets? Switch between them in a tap; notifications tell you which one they came from.
Only what you want
Choose per device which notifications reach you: briefings, approvals, alerts, anomalies. Quiet by default, loud when it counts.
Built for iPad too
On a tablet the inbox opens side by side with the conversation, so a quiet afternoon of catching up actually works.
Put it in your pocket
Free for every PandaChat customer. Sign in with your work email and you're in — no setup, no new password.
Not a customer yet? The app is the easy part — let's talk about the operation behind it.
Book a 30-min call with Mitja