AI Support That Knows Your Customer
Across Every Channel

Unify support across chat, email, and social — with AI-generated answers powered by real-time data from your systems.

Live Chat Scenario
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Multichannel.

All data in
one app.

Want to see it in action?

Email

Respond to emails instantly with AI, empower your human agents to step in when needed, and keep it all on-brand with smart templates and personalized signatures.

AI self-serve Human-agent access 24/7 AI for comments & DMs

Live chat

Offer a truly personalized chat experience that engages visitors, answers questions, recommends products, and even completes purchases — all in one simple chat.

Branded proactive chat Triggering custom functions Product recommendations

Social Media

Engage with customers across all social platforms — from comments to DMs. Stay on-brand and automate while keeping full control over what's automated and when humans step in.

24/7 AI for comments & DMs Real-time engagement on all account Timetables

Make your visitors a priority

Jump in To Chats using Notifications

Stay in the loop, jump in when it matters. Get notified by email whenever someone starts a new chat or only when certain ticket gets an update. The choice is yours.

Notifications

Team Alert: PandaIQ Knows When

When the PandaIQ runs into a tricky or sensitive question, it sends an alert so you can step in right away. No confusion, no delays, and no sensitive information publicly shared.

AI - Manual Switch

Speaks Your Customer’s Language

PandaIQ automatically adapts to your visitor’s language, offering real-time multilingual support that feels native, personal, and effortless.

Multilingual

Turn Emotions into Actionable Data

PandaIQ tracks customer satisfaction after every interaction, giving you real-time insights into how your website performs, so you can target and improve what matters most to your visitors.

Satisfaction Ratings

Reliable Tool with AI Analytics

PandaChat shows you how many chats are coming in, what people are asking, and how your website is performing. Track trends, compare results, and make smarter decisions, all with easy-to-understand insights.

Panda Analytics

Convert visitors to loyal customers 📈💰

Get New Clients 24/7 with Pro-active Call-to-action Cards

Let Panda turn your traffic into clients, automatically. With Pro-active Call-to-Action Cards, Panda reaches out first, shares the right info, captures emails, and even books meetings, all without you lifting a finger. It engages visitors at the perfect moment and moves them straight into your pipeline, so you never miss a sales opportunity, even while you sleep.

Booking functionality

Panda knows your schedule

Let Panda do the booking. Whether it’s a client call, demo, or service appointment, visitors can book directly in the chat. No back-and-forth, no searching for forms, no missed opportunities.

Panda calendar
AI Optimization

Powerful features for your business

Multi-Source Knowledge Base

Beyond your website content. With Panda, you can drag & drop product guides, internal docs, pricing sheets, FAQs, anything your customers might need.

Make It Look and Feel Like You

A fully custom chatbot that matches your brand. Or pick from beautifully designed templates or tailor everything from tone, icons, colours, and logo.

Sales Rep That Never Sleeps

Panda is available 24/7, providing smart, always-on help to improve customer satisfaction, boosting conversions every day, even when you sleep.

What our clients
say about us

Automotive Service Slovenia

"We’ve been using Panda Chat for several months and are extremely satisfied with the ability to fully customize the chatbot to our needs. In a very short time, we successfully activated the ChatBot on our website, which has significantly improved the user experience and communication with our visitors."

Image Sharing US

"PandaChat is simply fantastic! It’s intuitive, fast, and has completely streamlined how we handle user questions. It also delivers helpful information instantly—our team and users love it!"

Image Sharing US

PandaChat is the perfect addition to our sharing platform! It answers questions instantly and guides users through the upload process with ease. Our support load dropped overnight, and user satisfaction shot up!

Translation Agency Slovenia

"We had a great experience with PandaChat Live. From the beginning, Urban and our team went through all the features together, which really helped us understand how to make the most of the tool. Even after the launch, he was always available to help us fine-tune the settings — we wanted to make sure our website visitors would get fast and accurate answers. I highly recommend it!"

Frequently asked questions

View all
  • What is PandaChat?

    PandaChat Live is an award-winning AI assistant built to help you sell more and support your customers faster—all in one place. Whether you're running an online store, a service business, or a growing SaaS company, PandaChat works around the clock to answer questions, recommend products, guide purchases, and even resolve support issues.

    You can think of it like a super-smart team member who never sleeps. It’s available across all your main communication channels: live chat, email, social media, and even voice. The result? Higher conversion rates, happier customers, and lower support costs. PandaChat is built for businesses that want to grow without growing their workload.

  • Which channels does PandaChat support?

    PandaChat helps you stay connected to your customers—wherever they are. It supports:

    • Live Chat AI on your website
    • Email AI that automatically replies to customer emails
    • Social Media AI for Facebook, Instagram, Twitter/X, and WhatsApp
    • Voice AI for phone support and automated call handling

    This means you can offer consistent, high-quality support across all your customer touchpoints—without needing a large team.

  • Can PandaChat connect to my Shopify store?

    Absolutely! PandaChat has a seamless integration with Shopify, allowing the AI assistant to access your product catalog, FAQs, policies and other content.
    It can:

    • Recommend specific products based on customer needs
    • Answer questions about shipping, returns, or stock
    • Guide customers through the buying process and finish the ordering process.

    This directly translates to more completed checkouts and fewer abandoned carts.

  • Does PandaChat work on other platforms besides Shopify?

    Yes! While we offer native apps for Shopify and WooCommerce, PandaChat can be installed on any website or CMS - including WordPress, Squarespace, Wix, Webflow, Magento, and more. You just copy and paste a short snippet of code to get started.

  • How long does it take to set up PandaChat?

    You can get started in just a few minutes - no technical skills required. Most users are up and running within 10–15 minutes. Connect your store, upload your content, and the AI takes it from there.

    We’ve designed the setup to be simple and intuitive, so even if you’re not “techy,” you’ll be good to go in no time.

  • Do I need to know how to code to use PandaChat?

    Nope! PandaChat is built for business owners and teams—not developers. Everything from setup to customization can be done through an easy-to-use dashboard. No coding, no stress.

  • Can PandaChat really sell to my customers?

    Yes! That’s one of its superpowers. PandaChat doesn’t just answer questions—it helps customers make confident buying decisions.
    PandaChat can:

    • Recommend best-fit products
    • Explain differences between similar items
    • Suggest complementary add-ons or bundles
    • Handle objections like “is this in stock?” or “how long is shipping?”

    It’s like having your best salesperson online 24/7—one who never misses a lead.

  • Is PandaChat available 24/7?

    Yes, PandaChat works round the clock. That means your customers get instant answers - even on weekends, holidays, or in the middle of the night.
    This leads to:

    • Faster support response times
    • Happier customers
    • Fewer missed sales due to delays

    You’ll wake up to new orders - not support tickets (well, maybe resolved ones).

  • Can I train PandaChat to sound like my brand?

    Definitely. You can customize the tone of voice, response style, and even the vocabulary it uses. Whether your brand is playful and fun or professional and concise, PandaChat can match your vibe, making every interaction feel personal and on-brand.

  • How does PandaChat know what to say?

    You teach it—easily. You can:

    • Upload your FAQs, product catalogs, or help docs
    • Add URLs (like your website or policy pages)
    • Connect it to your store or knowledge base

    From there, the AI learns and keeps improving, ensuring customers always get accurate and helpful answers.

  • Does PandaChat speak other languages?

    Yes, PandaChat supports 95+ languages. Whether your customers are in New York, Paris, São Paulo, or Tokyo—you can provide native-like support anywhere in the world. This is perfect for businesses expanding internationally or serving a multilingual audience.

Try PandaChat

For Free

Conversational AI that sells and supports like a pro

Creating joyful interactions, where everyone is a priority.