PandaChat automatically detects and hides toxic, spammy, or distracting comments on your Facebook posts and ads, protecting your brand image. With one simple toggle in your settings, you can let Panda quietly filter out the noise, so your community stays welcoming and your ads drive more sales.
Stay in the loop, jump in when it matters. Get notified by email whenever someone starts a new chat or only when certain ticket gets an update. The choice is yours.
When the PandaIQ runs into a tricky or sensitive question, it sends an alert so you can step in right away. No confusion, no delays, and no sensitive information publicly shared.
Panda doesn’t just chat. It shows customers the right products at the right time. From related items carousel, Panda guides shoppers with direct CTA to product pages through clean, customisable product cards, making sure no visitor leaves without an option to buy.
PandaIQ automatically adapts to your visitor’s language, offering real-time multilingual support that feels native, personal, and effortless.
PandaIQ tracks customer satisfaction after every interaction, giving you real-time insights into how your website performs, so you can target and improve what matters most to your visitors.
PandaChat shows you how many chats are coming in, what people are asking, and how your website is performing. Track trends, compare results, and make smarter decisions, all with easy-to-understand insights.
Multi-Source Knowledge Base
Beyond your website content. With Panda, you can drag & drop product guides, internal docs, pricing sheets, FAQs, anything your customers might need.
Make It Look and Feel Like You
A fully custom chatbot that matches your brand. Or pick from beautifully designed templates or tailor everything from tone, icons, colours, and logo.
Sales Rep That Never Sleeps
Panda is available 24/7, providing smart, always-on help to improve customer satisfaction, boosting conversions every day, even when you sleep.
What our clients
say about us
"We’ve been using Panda Chat for several months and are extremely satisfied with the ability to fully customize the chatbot to our needs. In a very short time, we successfully activated the ChatBot on our website, which has significantly improved the user experience and communication with our visitors."
"PandaChat is simply fantastic! It’s intuitive, fast, and has completely streamlined how we handle user questions. It also delivers helpful information instantly—our team and users love it!"
PandaChat is the perfect addition to our sharing platform! It answers questions instantly and guides users through the upload process with ease. Our support load dropped overnight, and user satisfaction shot up!
"We had a great experience with PandaChat Live. From the beginning, Urban and our team went through all the features together, which really helped us understand how to make the most of the tool. Even after the launch, he was always available to help us fine-tune the settings — we wanted to make sure our website visitors would get fast and accurate answers. I highly recommend it!"
PandaChat connects directly to your Facebook Page to handle both comments on posts/ads and Messenger DMs. It replies in your brand’s voice, hides spam, and can even suggest products — automatically, 24/7.
Yes! Panda brings human-like, always-on customer support to your Facebook comments and Messenger conversations. PandaChat speaks in your brand’s tone, engages customers instantly, and turns every interaction into a chance to build trust — and drive sales.
Panda automatically detects and hides toxic, spammy, or distracting comments, so your ads and posts look professional and welcoming. No more trolls, scams, or competitor mentions cluttering your page.
By default Panda hides comments (not delete) so you can audit and restore. Permanent deletion is optional and manual.
Yes — when customers ask about an item, Panda can recommend related or complementary products, complete with titles, images, and links. This helps boost sales while offering a smooth shopping experience.
Not at all! Connect PandaChat to your Facebook Page with just a few clicks. No coding required — you’ll be up and running in minutes.
Yes. Install and activate the plugin, then sign up for a free PandaChat account directly from your WooCommerce dashboard (or create one beforehand and connect via the plugin).
If the AI can’t answer, it politely escalates the conversation to your human team. You’ll never lose an important customer message.
Yes. You can manage comments and Messenger conversations across multiple Facebook Pages all from one dashboard.
Yes — you can choose tone presets (friendly, professional, playful) or manually prompt bot’s tone of the voice for specific situations.
PandaChat is built to respect Facebook’s Messenger and Page policies. For legal/regulatory compliance (GDPR, CCPA), you should disclose chat & data use in your privacy policy and obtain any needed consent — Panda offers consent hooks and data controls.
Yes. PandaChat has localized messages, automatically answering in the visitor's language, where Panda speaks many world languages including English, French, German, Spanish, Italian, Portuguese, and more.
Yes. Panda works like a 24/7 sales rep that’s turning chats into sales by recommending products, tracking orders, and promoting deals 24/7.
Yes! You can take over any conversation at any time with a single click. Panda handles the repetitive and time-consuming questions, but you stay in full control in complex situations.
Yes. Learn more about using PandaChat via:
This ensures nothing gets stuck, and high-value customers still get personal attention when needed.
Yes. Install and activate the plugin, then sign up for a free PandaChat account directly from your WooCommerce dashboard (or create one beforehand and connect via the plugin).
Yes! PandaChat has a forever-free plan, plus a 14-day free trial that unlocks all premium features.
Both Messenger and Comments are included in the Starter plan and above and they use credits:
So, for both Messenger and Comment replies, you need credits, which can be added on to any plan and are sold in packs. Add them anytime in your dashboard (within organisation settings). The exact number of credits you get per pack and pricing per credit depends - check your dashboard for the details. If you don’t have PandaChat yet, explore our pricing for more details.
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Facebook Chatbot
Creating joyful interactions, where everyone is a priority.