Panda knows your products
better than you do
Sell more with related products recommendations, live order tracking information, and deals being promoted 24/7.
Sell more with related products recommendations, live order tracking information, and deals being promoted 24/7.
Access all information from personal details to complete order history directly in dashboard. With Panda connected directly to your store, you get instant access to everything you need to support, re-engage, and build stronger customer relationships without switching tools.
Stay in the loop, jump in when it matters. Get notified by email whenever someone starts a new chat or only when certain ticket gets an update. The choice is yours.
When the PandaIQ runs into a tricky or sensitive question, it sends an alert so you can step in right away. No confusion, no delays, and no sensitive information publicly shared.
Panda doesnât just chat. It shows customers the right products at the right time. From related items carousel, Panda guides shoppers with direct CTA to product pages through clean, customisable product cards, making sure no visitor leaves without an option to buy.
PandaIQ automatically adapts to your visitorâs language, offering real-time multilingual support that feels native, personal, and effortless.
PandaIQ tracks customer satisfaction after every interaction, giving you real-time insights into how your website performs, so you can target and improve what matters most to your visitors.
PandaChat shows you how many chats are coming in, what people are asking, and how your website is performing. Track trends, compare results, and make smarter decisions, all with easy-to-understand insights.
Multi-Source Knowledge Base
Beyond your website content. With Panda, you can drag & drop product guides, internal docs, pricing sheets, FAQs, anything your customers might need.
Make It Look and Feel Like You
A fully custom chatbot that matches your brand. Or pick from beautifully designed templates or tailor everything from tone, icons, colours, and logo.
Sales Rep That Never Sleeps
Panda is available 24/7, providing smart, always-on help to improve customer satisfaction, boosting conversions every day, even when you sleep.
What our clients
say about us
"Weâve been using Panda Chat for several months and are extremely satisfied with the ability to fully customize the chatbot to our needs. In a very short time, we successfully activated the ChatBot on our website, which has significantly improved the user experience and communication with our visitors."
"PandaChat is simply fantastic! Itâs intuitive, fast, and has completely streamlined how we handle user questions. It also delivers helpful information instantlyâour team and users love it!"
PandaChat is the perfect addition to our sharing platform! It answers questions instantly and guides users through the upload process with ease. Our support load dropped overnight, and user satisfaction shot up!
"We had a great experience with PandaChat Live. From the beginning, Urban and our team went through all the features together, which really helped us understand how to make the most of the tool. Even after the launch, he was always available to help us fine-tune the settings â we wanted to make sure our website visitors would get fast and accurate answers. I highly recommend it!"
PandaChat is an AI-powered chatbot and customer support platform that seamlessly integrates with your Woocommerce site via our plugin. It lets you manage all your customer conversations in one place and automate responses effortlessly.
Yes! Panda knows your store better than anyone. It can answer questions like âDo you have this in size M?â, âIs this item available in red?â, or âWhen will this product be back in stock?â instantly, using live data from your WooCommerce store.
Absolutely. Panda connects with your WooCommerce order system to give real-time updates, so customers can track their purchases without waiting for manual support.
Yes, the plugin offers customization options so you can tailor the chatbotâs look and feel to blend perfectly with your brand and site style. Whether it's the tone of the voice, icons, colors and more.
PandaChat offers detailed insights on customer interactions, response times, ticket statuses, and overall support performance, all accessible through your WooCommerce dashboard.
After activating the PandaChat plugin, click on the new PandaChat icon in your WooCommerce admin menu. Youâll be prompted to create (or connect) your PandaChat account. Complete the initial setup, and youâll be ready to start chatting with visitors instantly.
Yes. Install and activate the plugin, then sign up for a free PandaChat account directly from your WooCommerce dashboard (or create one beforehand and connect via the plugin).
Yes! PandaChat has a forever-free plan, plus a 14-day free trial that unlocks all premium features.
You can use PandaChatâs free plan for a limited period (no credit card needed). Upgrade only if you want to continue using it, choosing a plan that suits you.
Nope. PandaChat is a fully integrated WooCommerce chat solution. Once installed and connected, youâre ready to chat, no extra setup needed.
Yes! You can choose which pages the widget shows on, target it by visitor country, or even hide it on mobile devices.
Absolutely. Set your operating hours or show the widget only when you're online. Automated responses can also be scheduled for specific days of the week.
Yes! With a simple toggle you can switch any ticket to be handled by human support. Other than that - PandaChat can seamlessly escalate conversations to your live support team when:
This ensures nothing gets stuck, and high-value customers still get personal attention when needed.
Yes. PandaChat has localized messages, automatically answering in the visitor's language, where Panda speaks many world languages including English, French, German, Spanish, Italian, Portuguese, and more.
Yes. Whether youâre running a small business or a store with thousands of products, Panda can handle customer questions, recommend items, and keep your pipeline moving.
If Panda canât answer a complex or sensitive question, it instantly sends you or your team a Team Alert so you can jump in. This way, customers always get the right answer - never misinformation.
Yes! You can take over any conversation at any time with a single click. Panda handles the repetitive and time-consuming questions, but you stay in full control in complex situations.
Yes. Panda works like a 24/7 sales rep thatâs turning chats into sales by recommending products, tracking orders, and promoting deals 24/7.
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