AI-powered support that instantly uses all your Shopify store’s data to resolve up to 70% of customer conversations automatically.
messages processed by PandaChat AI.
Feeling overwhelmed? Centralize and manage your tickets under one roof
Not enough time? Stop wasting hours on manual supporting and tracking
Need more people? Handle up to 70% of your tickets without hiring more staff
Respond to emails instantly with AI, empower your human agents to step in when needed, and keep it all on-brand with smart templates and personalized signatures.
Offer a truly personalized chat experience that engages visitors, answers questions, recommends products, and even completes purchases — all in one simple chat.
Engage with customers across all social platforms — from comments to DMs. Stay on-brand and automate while keeping full control over what's automated and when humans step in.
Keep interactions personal without lifting a finger with automated support on Messenger and WhatsApp
E-commerce customers already reach out on Facebook when they are unsure, curious, or simply need a quick answer. PandaChat turns those moments into real support:
Your customers already use WhatsApp for everything from quick checks to important questions. PandaChat helps you meet them where they feel most comfortable:
Automate up to 70% of Shopify support conversations with AI trained on your store’s data. Access every customer’s details and order history instantly in your PandaChat dashboard.
PandaChat Live is an award-winning AI assistant built to help you sell more and support your customers faster—all in one place. Whether you're running an online store, a service business, or a growing SaaS company, PandaChat works around the clock to answer questions, recommend products, guide purchases, and even resolve support issues.
You can think of it like a super-smart team member who never sleeps. It’s available across all your main communication channels: live chat, email, social media, and even voice. The result? Higher conversion rates, happier customers, and lower support costs. PandaChat is built for businesses that want to grow without growing their workload.
PandaChat helps you stay connected to your customers—wherever they are. It supports:
This means you can offer consistent, high-quality support across all your customer touchpoints—without needing a large team.
Absolutely! PandaChat has a seamless integration with Shopify, allowing the AI assistant to access your product catalog,
FAQs, policies and other content.
It can:
This directly translates to more completed checkouts and fewer abandoned carts.
Yes! While we offer native apps for Shopify and WooCommerce, PandaChat can be installed on any website or CMS - including WordPress, Squarespace, Wix, Webflow, Magento, and more. You just copy and paste a short snippet of code to get started.
You can get started in just a few minutes - no technical skills required. Most users are up and running within 10–15 minutes. Connect your store, upload your content, and the AI takes it from there.
We’ve designed the setup to be simple and intuitive, so even if you’re not “techy,” you’ll be good to go in no time.
Nope! PandaChat is built for business owners and teams—not developers. Everything from setup to customization can be done through an easy-to-use dashboard. No coding, no stress.
Yes! That’s one of its superpowers. PandaChat doesn’t just answer questions—it helps customers make confident buying decisions.
PandaChat can:
It’s like having your best salesperson online 24/7—one who never misses a lead.
Yes, PandaChat works round the clock. That means your customers get instant answers - even on weekends, holidays, or in the middle of the night.
This leads to:
You’ll wake up to new orders - not support tickets (well, maybe resolved ones).
Definitely. You can customize the tone of voice, response style, and even the vocabulary it uses. Whether your brand is playful and fun or professional and concise, PandaChat can match your vibe, making every interaction feel personal and on-brand.
You teach it—easily. You can:
From there, the AI learns and keeps improving, ensuring customers always get accurate and helpful answers.
Yes, PandaChat supports 95+ languages. Whether your customers are in New York, Paris, São Paulo, or Tokyo—you can provide native-like support anywhere in the world. This is perfect for businesses expanding internationally or serving a multilingual audience.
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Creating joyful interactions, where everyone is a priority.