AI-powered customer support
built for MetaKocka
PandaChat connects directly to MetaKocka ERP/WMS, automating order status, stock inquiries, and invoice retrieval while syncing across all your connected shops (Amazon, eBay, Shopify, and more).
Scale your support with MetaKocka
Manual support becomes a bottleneck when you're managing multiple stores and real-time inventory.
Invoice & Document Requests
Teams spend hours manually finding and sending invoices that Panda IQ can retrieve instantly.
Delivery Status Sync
Automate synchronization between MetaKocka delivery notes and customer shipping questions.
Inventory Fragmentation
Check stock levels across multiple warehouses in real-time to provide accurate availability.
One Panda IQ for
All Your Sales Channels
PandaChat speaks 100+ languages and bridges the gap between your MetaKocka backend and your customers globally.
Languages
Countries
Availability
Most Popular MetaKocka Languages
Slovenian
Croatian
German
Austrian
Italian
English
French
Spanish
Hungarian
Czech
+ 90 more languages supported
What PandaChat can access
in MetaKocka
PandaChat connects to the MKAPI webservice to deliver live, accurate support based on your ERP data.
MetaKocka ERP
MKAPI Sync
Warehouse (WMS)
Real-time Stock
Invoicing
Sales Docs
Delivery Notes
Fulfillment
Channel Sync
Amazon, eBay, Shopamine
E-Commerce
Mimovrste, Woo, Shopify
Customer Message
"Can I get a copy of my invoice for order #MK-9902?"
Panda IQ Automated Response
I've generated a copy of your invoice via MetaKocka.
Stock Check
Multi-warehouse Sync
Invoice Retrieval
Instant PDF Generation
Delivery Notes
Order Status Flow
Product Master
Central Data Sync
Channel Sync
Amazon/eBay/Mimovrste
Price Lists
B2B & Tiered Logic
Sales Offers
Automated Quoting
Payment Logic
Transaction Status
PandaChat uses real-time data from MetaKocka ERP, not static templates
See how PandaChat resolves
MetaKocka support requests
Watch how it automatically handles complex support requests using direct MKAPI intelligence.
Live Stock Check
PandaChat checks warehouse levels across all MetaKocka sub-units in real-time.
Invoice Retrieval
Instantly generates and provides invoice PDFs stored within MetaKocka ERP.
Fulfillment Tracking
Syncs delivery notes and tracking IDs between warehouse and customers.
Support customers on their terms
Whether they use Email, WhatsApp, or Social Media, PandaChat responds using your specific MetaKocka data and inventory rules.
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Unified MetaKocka intelligence
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Consistent answers everywhere
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Full context preserved across conversations
Messenger
Live Chat
Built for automation,
not just chat
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Static FAQ canned responses -
No connection to MetaKocka stock -
Manual invoice retrieval -
Keyword-based confusion
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Real-time MetaKocka WMS checks -
Instantly generates invoice PDFs -
Reasons about inventory levels -
Multi-warehouse awareness
Measurable Impact for MetaKocka Users
See how PandaChat reduces tickets, speeds up responses, and lowers support costs.
Email Ticket Reduction
Up to 75% reduction in manual email tickets
Social Media Workload Reduction
Up to 90% reduction in social media support
Instant Responses
Faster, accurate responses across all channels
Lower Support Costs
Reduce costs without adding headcount
Fewer Mistakes
Fewer refunds, errors, and escalations
Happy Customers
Reliable, helpful responses every time
Ready to Automate your
MetaKocka Operations?
Take a quick survey and discover how PandaChat can transform your customer support workflow.