& Panda

AI-powered customer support
built for OpenCart

PandaChat connects directly to your OpenCart store, leveraging real-time data to automate order status, inventory updates, and customer inquiries across all your storefronts.

Why OpenCart support becomes a bottleneck

As your store grows, manual support across fragmented systems becomes unmanageable.

Repetitive WISMO questions

80% of support tickets are "Where Is My Order?" queries that can be automatically resolved.

Multistore fragmentation

Managing support across multiple sub-domains and stores manually is prone to error.

Inventory lag

Support teams often work with outdated stock data, leading to customer disappointment.

Global Connectivity

One Panda IQ for
All Your OpenCart Stores

Whether you run one shop or twenty, PandaChat centralizes intelligence and speaks to your customers in 100+ languages natively.

REST API Integration

What PandaChat can access
in your OpenCart store

PandaChat integrates with the OpenCart REST API and your third-party extensions to resolve complex tickets.

OpenCart

Store Intelligence

Bulk Order Sync

Order History

Stock Status

Real-time Inventory

Customer Lists

Profile Analytics

Geo Zones

Shipping Rules

Multistore Sync

Central Control

🐼
Panda IQ Analyzing
Incoming Support Ticket
RESOLVED

Customer Message

"My order status for #OC-5521 hasn't updated in 2 days."

Panda IQ Automated Response

I've checked our OpenCart API. Order #OC-5521 left the warehouse this morning.
Carrier: Royal Mail
Status: Dispatched (ETA: Thursday)

Multistore Control

Centralized Intelligence

Bulk Orders

High-velocity Processing

Customer Segments

Native Group Analysis

Carrier Tracking

Real-time Shipping Sync

Tax & VAT Handling

Global Compliance Intel

Search Logs

Behavioral Intent

Abandoned Carts

Engagement Recovery

Headless API

Custom Storefront Support

PandaChat uses live data from your OpenCart store, not static FAQs

Real Automation

See how PandaChat resolves
OpenCart support requests

Watch how it automatically handles support tickets by connecting directly to your OpenCart store.

Order Tracking

PandaChat reads the customer's query, checks OpenCart shipping data, and replies instantly.

Multistore Sync

Maintains context across multiple sub-domains and stores for unified support.

Tax & VAT Intelligence

Explains complex tax and VAT rules using your OpenCart store configuration.

Subject:
JD

PandaChat
PandaChat Automated Reply Connected to OpenCart
Resolution Successful
TICKET CLOSED
Forward
Reply
Omnichannel Support

Support customers on their terms

Whether they use Email, WhatsApp, or Social Media, PandaChat responds using your specific OpenCart data and inventory rules.

  • Unified OpenCart intelligence
  • Consistent answers everywhere
  • Full context preserved across conversations

Email

Facebook

Instagram

WhatsApp

Messenger

Live Chat

The PandaChat Edge

Built for automation,
not just chat

Standard Plugins
  • Static FAQ canned responses
  • Disconnected from live inventory
  • Manual order status checks
  • Keyword-based confusion
PandaChat AI
  • Understands OpenCart DB structure
  • Handles real workflows, not just replies
  • Reasons about your store intelligently
  • Learns and adapts to your business
Proven Results

Measurable Impact for OpenCart Stores

See how PandaChat reduces tickets, speeds up responses, and lowers support costs.

Email Ticket Reduction

Up to 75% reduction in manual email tickets

Social Media Workload Reduction

Up to 90% reduction in social media support

Instant Responses

Faster, accurate responses across all channels

Lower Support Costs

Reduce costs without adding headcount

Fewer Mistakes

Fewer refunds, errors, and escalations

Happy Customers

Reliable, helpful responses every time

Ready to Automate
Your OpenCart Support?

Take a quick survey and discover how PandaChat can transform your customer support workflow.