AI-powered customer support
built for PrestaShop
PandaChat connects directly to your PrestaShop store, understands orders, products, and customers, and automatically resolves repetitive support requests.
Why PrestaShop support becomes a bottleneck
As your store scales, manual support processes break down.
Order status & delivery questions
Customers constantly ask about order status and delivery updates.
Refund & return processing
Manually processing refund and return requests takes hours of team time.
Multistore complexity
Managing support across multiple European storefronts is difficult to centralize.
One Panda IQ for
All Your PrestaShop Stores
Serve global customers naturally in their preferred language. PandaChat speaks 100+ languages fluently.
What PandaChat can access
in your PrestaShop store
PandaChat connects to PrestaShop webservices and your entire tech stack to deliver intelligent support.
PrestaShop
Webservice Sync
Multistore Sync
Global Inventory
Carrier APIs
Real-time Tracking
Cart Rules
Voucher Logic
Sendinblue
Marketing History
ERP / PIM
Central Data
Customer Message
"My discount code PS-SUMMER isn't working."
Panda IQ Automated Response
I've checked our PrestaShop cart rules for you. PS-SUMMER requires a minimum order of €50.
Your current total: €42.50
Add €7.50 more to apply the discount!
Orders & Status
High-accuracy Tracking
Multistore Sync
Shared Intelligence
Coupon Validation
Live Cart Rule Intel
Headless Commerce
Custom API Frontends
Refund Automation
Policy-driven handling
Real-time Stock
Instant Inventory Sync
Abandoned Carts
Drip-based Support
Customer Personas
Behavioral Analysis
PandaChat uses live data from PrestaShop and your tech stack, not static FAQs
See how PandaChat resolves
PrestaShop support requests
Watch how it automatically handles support tickets by connecting directly to your PrestaShop store.
Order Status Query
PandaChat reads the customer's email, checks PrestaShop shipping data, and replies instantly.
Global Multistore Support
Synchronizes across global multistore nodes to provide accurate regional inventory data.
Coupon & Voucher Intel
Analyzes PrestaShop cart rules to explain why discounts are not applying or provides alternatives.
Support customers on their terms
Whether they use Email, WhatsApp, or Social Media, PandaChat responds using your specific PrestaShop data and inventory rules.
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Unified PrestaShop intelligence
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Consistent answers everywhere
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Full context preserved across conversations
Messenger
Live Chat
Built for automation,
not just chat
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Static FAQ canned responses -
Disconnected from live inventory -
Manual order status checks -
Keyword-based confusion
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Understands PrestaShop DB structure -
Handles real workflows, not just replies -
Reasons about your store intelligently -
Learns and adapts to your business
Measurable Impact for PrestaShop Stores
See how PandaChat reduces tickets, speeds up responses, and lowers support costs.
Email Ticket Reduction
Up to 75% reduction in manual email tickets
Social Media Workload Reduction
Up to 90% reduction in social media support
Instant Responses
Faster, accurate responses across all channels
Lower Support Costs
Reduce costs without adding headcount
Fewer Mistakes
Fewer refunds, errors, and escalations
Happy Customers
Reliable, helpful responses every time
Ready to Automate
Your Support?
Take a quick survey and discover how PandaChat can transform your customer support workflow.