AI-powered customer support
built for AfterShip
PandaChat connects directly to AfterShip, automatically resolving "Where is my order?" (WISMO) tickets, handling return requests, and providing estimated delivery dates across all your carriers.
Scale your support with AfterShip
Manual support becomes a bottleneck when you're managing thousands of shipments and return requests.
"Where is my Order?" (WISMO)
Teams spend hours manually checking tracking numbers. Panda IQ answers "Where is my order?" instantly.
Returns & Exchanges
Automate return eligibility checks and label generation using your AfterShip Returns Center rules.
Protection Claims
Instantly guide customers through filing lost/damaged package claims with AfterShip Protection.
One Panda IQ for
All Your Sales Channels
PandaChat speaks 100+ languages and bridges the gap between your AfterShip account and your customers globally.
Languages
Countries
Availability
Most Popular AfterShip Languages
Slovenian
Croatian
German
Austrian
Italian
English
French
Spanish
Hungarian
Czech
+ 90 more languages supported
What PandaChat can access
in AfterShip
PandaChat connects to the AfterShip API to deliver live, accurate support based on your shipment data.
AfterShip
API Sync
Courier Updates
In-Transit Scans
Returns Center
RMA Generation
EDD Prediction
AI Accuracy
Protection
Claims Handling
E-Commerce
Mimovrste, Woo, Shopify
Customer Message
"Where is my order #AS-9902? Tracking hasn't moved."
Panda IQ Automated Response
I've checked with the carrier. Order #AS-9902 is at the local distribution center and is expected to be delivered tomorrow by 2 PM.
Live Tracking
Multi-carrier Sync
Returns Portal
Automated Labels
EDD Prediction
AI Delivery Dates
Protection
Claims Management
Notifications
SMS & Email
Analytics
Carrier Performance
Shipment Visibility
Global Tracking
WISMO Automation
Instant Status
PandaChat uses real-time data from AfterShip, not static templates
See how PandaChat resolves
AfterShip support requests
Watch how it automatically handles post-purchase queries using direct AfterShip API data.
Where is my order?
PandaChat checks real-time carrier status and predicts exact delivery times.
Return Eligibility
Verify returns policy and generate labels instantly through AfterShip Returns.
Protection Claim
Automatically file lost or damaged package claims using AfterShip Protection.
Support customers on their terms
Whether they use Email, WhatsApp, or Social Media, PandaChat responds using your specific AfterShip tracking data and return rules.
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Unified Carrier Intelligence
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Consistent answers everywhere
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Full context preserved across conversations
Messenger
Live Chat
Built for automation,
not just chat
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Static FAQ canned responses -
No connection to Carrier Tracking -
Manual return label generation -
Keyword-based confusion
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Real-time Carrier Status checks -
Instantly generates return labels -
Reasons about shipping delays -
Multi-carrier awareness
Measurable Impact for AfterShip Users
See how PandaChat reduces tickets, speeds up responses, and lowers support costs.
WISMO Ticket Reduction
Up to 75% reduction in "Where is my order?" tickets
Social Media Workload Reduction
Up to 90% reduction in social media support
Instant Responses
Faster, accurate responses across all channels
Lower Support Costs
Reduce costs without adding headcount
Fewer Mistakes
Fewer refunds, errors, and escalations
Happy Customers
Reliable, helpful responses every time
Ready to Automate your
AfterShip Operations?
Take a quick survey and discover how PandaChat can transform your customer support workflow.